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At Attorney Assistant, we provide virtual assistants exclusively for law firms to handle the time-consuming tasks your staff doesn’t have time for. Let us take care of the nitty-gritty so you can focus on high-impact tasks and increase your firm’s productivity.
Lead Follow-up
We make sure that every potential client receives the attention they deserve. Our Impact Assistants follow up with new leads promptly and professionally, helping your firm increase conversions and build trust from the first interaction.
Intake
Allow our team to handle client intake with empathy and precision. From collecting case details to verifying key information, we help streamline your onboarding process while keeping everything organized and compliant.
Appointment Booking
Whether it’s an initial consultation or a follow-up, our Impact Assistants ensure that every booking is confirmed, timely, and seamlessly added to your calendar.
Case Calling
Whether it’s following up with clients, checking in on case progress, or gathering missing details, our assistants make timely and professional calls to keep your cases moving forward and your clients informed.
File Organization
Say goodbye to misplaced documents. We help maintain well-organized digital files, ensuring critical case information is easy to find, securely stored and categorized adequately for efficient access.
Medical Record Acquisition
Our Impact Assistants manage the entire process of requesting, tracking, and organizing medical records—so you don’t have to. We ensure timely retrieval to keep your cases on track.
Tim Billick2024-07-08Trustindex verifies that the original source of the review is Google. 10/10 would recommend AA to any firm looking for extra help on operations, accounting, marketing, etc. They take the time to learn about your needs and they really care about your success. The onboarding does take some time, but it's well worth it. Brianne Lee2024-06-30Trustindex verifies that the original source of the review is Google. My law firm has been working with Attorney Assistant for a few months. They have gone above and beyond to provide us with an unforgettable experience. I believe Attorney Assistant sets itself apart from other companies like it by truly caring for its employees. During our initial conversation, I asked them pointed questions about their overhead, profits, and culture. They were not put off by the questions and were open and honest with me. Recently, I attended a business conference where they had the opportunity to present on AI in the legal industry. They discussed their intent to evolve their services to ensure their employees will continue to have a place helping attorneys for years to come. I appreciate their dedication to serving others, and their warm demeanor. Special shout out to Colleen, Elley, Gilles, and Enu! Ellen Sacher2024-06-20Trustindex verifies that the original source of the review is Google. Before partnering with Attorney Assistant, our firm struggled with the lack of a dedicated intake specialist to handle incoming client leads. We had previously experimented with various virtual receptionists but couldn't find one that provided the personable and professional touch we desired. Attorney Assistant transformed this critical aspect of our practice. Our assigned Virtual Assistant (VA) now serves as our dedicated intake specialist, seamlessly managing all incoming calls with an unmatched level of professionalism and warmth. This personalized approach has significantly enhanced our initial client interactions, making them both efficient and welcoming. The impact on our firm has been tremendous. With a skilled VA handling intake, we no longer miss potential leads, which has led to a substantial increase in our case volume. Our clients consistently express their appreciation for speaking with a friendly, professional representative, setting a positive tone for their entire experience with us. Attorney Assistant’s service has not only boosted our firm’s growth but also reinforced our commitment to providing excellent client care. If you're seeking a reliable, personable, and highly effective intake solution, Attorney Assistant is the perfect choice. Joshua Kwartler2024-06-18Trustindex verifies that the original source of the review is Google. I've been a client of Attorney Assistant since it's inception and they have been a major productivity driver for my firm. Besides doing a great job on the admin side, they do a wonderful job of sourcing kind hard working people from around the world who are a pleasure to have on staff. Jake Kimball2024-06-06Trustindex verifies that the original source of the review is Google. I own a new, growing law firm. I needed a receptionist and Swiss Army Knife type assistant. I have had a great experience so far with Attorney Assistant. They set me up with Patty, who is a wonderful, helpful, and hard-working virtual assistant. Her supervisors, Erica and Karen, have been great to work with as well. Niki Brown2024-05-29Trustindex verifies that the original source of the review is Google. Before working with Attorney Assistant, our firm was not getting the proper help we needed in order to give all of our staff ample time to work on certain projects. Since working with Attorney Assistant, we've created an efficient, successful and productive system for answering intake calls and speaking to potential clients. Our firm is very grateful for the team that has been selected to work with us. I highly recommend using Attorney Assistant! Brian Simoneau2024-05-07Trustindex verifies that the original source of the review is Google. I use Attorney Assistant in my busy law practice and I could not be happier with my assistant. She's awesome! She's an integral part of my office and she does a great job. Treven Pyles2024-05-01Trustindex verifies that the original source of the review is Google. We have been using Attorney Assistant for close to a year now, and we have been thrilled with the results. I came in a little skeptical as to this being a good solution for some of our staffing needs, but have been pleasantly surprised at how well they have met our staffing needs. Their team members that they have provided us with have consistently proven to be dependable, quick learners, and extremely productive. It has truly been a great experience.
With An impact assistant vs. stateside employee
Stateside Employee
Impact assistant
Hourly Rate
minimum legal assistant salary
$20/hour
Employee benefits (30% of salary)
$5/hour
Overhead costs
$5/hour
Total employee salary
$31/hour
TIME IS MONEY In addition to the hourly wage of $31, you and your employees are also spending time on things like: Payroll, Benefits, Tracking, Recruitment, Turnover
$ 12.38/hour
OR LESS
discounts apply
Stateside Employee
$ 12.38/hour
OR LESS
discounts apply
Impact assistant
Best Value
Employing two highly skilled virtual assistants can deliver double the productivity and flexibility compared to hiring a single state-side employee—all while saving you significantly on costs.
Cost Efficiency
Lower Overhead:
Avoid expenses like salaries, benefits, and office space with remote virtual assistants.
Budget-Friendly Rates:
Hire two VAs for less than the cost of one state-side employee.
Flexibility & Scalability
Adapt to Your Needs:
Scale your team easily during peak times.
No Long-Term Commitments:
Enjoy flexible, on-demand support without employment risks.
Increased Productivity
Round-the-Clock Support:
Stagger shifts for 24/7 productivity.
Enhanced Specialization:
Assign specific tasks to specialists for faster, more accurate work.
Quality & Expertise
Industry Knowledge:
Experienced VAs provide immediate, reliable legal support.
Tailored Service:
Custom task assignments ensure seamless operations.
Why It Makes Sense
Gain substantial financial benefits by reducing overhead costs and reallocating your budget to growth initiatives.or faster, more accurate work.
Free up valuable time to focus on high-impact legal work and client relations, while routine tasks are handled expertly by your virtual team.
Stay ahead of the curve by integrating modern, flexible support solutions that drive productivity and innovation.
A virtual assistant can be a game-changer for your law firm by providing specialized expertise, increasing productivity, and promoting work-life balance. Our Impact Assistants are carefully matched to fit your company culture and are highly enthusiastic about their work. You can easily adjust their work hours to meet your requirements for scalable flexibility.
IMPACT ASSISTANT | LOCAL TALENT | |
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Why not scale? |
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Our team is made up of dedicated professionals who are committed to providing high-quality services tailored to meet your business needs. We take pride in our diverse and flexible team, and in the rare event that you are not satisfied with our virtual assistant, we will replace them within a few hours.
At Attorney Assistant, we call our virtual assistants Impact Assistants after they go through our rigorous recruiting process to make sure that you have the best possible people that we can place at your law firm. Impact Assistants truly make an impact and make a difference at your firm.
Yes. We have signed a contract with them that they are independent contractor freelancers. We will work with you to determine your needs and find the right Impact Assistant to accommodate them. them directly, there is a buyout termination clause inside of our contract.
Depending on the tasks that we are placing for, we look for the background. Whether it’s medical record retrieval, admin work, or client-facing intake, we will vet the Impact Assistants based on the appropriate background experience to fit the role that your firm needs.
We work with a company called Black Talon to place security protocols on every single Impact Assistant’s computer. All of our Impact Assistants are HIPAA trained to make sure if they’re touching sensitive data, that you will be protected.
Unfortunately, this is not a model that we work with. If you do want to hire your people and employ them directly, there is a buyout termination clause inside of our contract.
Golden Hours are 5-9 pm and weekends when answer and conversion rates are highest. The Golden Hours package puts people in an outbound dialing role, working during these hours. This improves your chances of success by catching cases you may have previously missed.
Typically, the implementation is about two weeks from the time you sign your contract. If you have an urgent request, we can discuss your options to expedite the process during your pre-go-live call.
We utilize a program called “The Time Doctor” to monitor our team’s time, take screenshots, and record full videos. We guarantee that their time is accurately recorded, and that you are charged accordingly, while the Impact Assistant is compensated fairly.
We will provide training to prepare your Impact Assistant to the best of our ability. However, we suggest you have relevant documents ready on their first day since each firm has unique processes, procedures, scripts, and systems that require personalized training.
After signing your contract, we will schedule a “Pre-Go-Live” call with your Client Success Lead. During this call, we will identify the type of Impact Assistant you need to help meet your goals. From there, we will assign an Impact Assistant to work with you indefinitely.
Attorney Assistant is a virtual assistant staffing company dedicated to helping law firms scale and succeed. Founded by CEO Ethen and COO James, our company offers a range of virtual assistant services to help law firms streamline their operations and increase their productivity.
Attorney Assistant is a virtual assistant staffing company dedicated to helping law firms scale and succeed. Founded by CEO Ethen and COO James, our company offers a range of virtual assistant services to help law firms streamline their operations and increase their productivity.
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