First and foremost, we would like to express our heartfelt gratitude for choosing Attorney Assistant for your virtual assistant staffing needs. We deeply value the trust you have placed in us and are committed to providing you with a seamless and satisfactory experience. Our mission is to streamline your operations, allowing you to focus on what matters most to your business.
Unique 60-Day Guarantee:
We take immense pride in being the only staffing company that offers a 60-day guarantee for both the right fit and the right results. Should you feel, within the initial 60 days, that the VA we’ve paired you with isn’t the right fit, you have the full liberty to back out of the contract. Our dedication goes beyond just pairing – if you’re not observing measurable results, we will pause your fees and work diligently, at no extra charge, until we find you the ideal match. We are so confident in our ability to match you with the right person that we stand by this guarantee firmly.
Our 12-Month Commitment:
We care deeply for the professionals we place. To us, job security is paramount. The best talents are drawn
to opportunities where they feel a sense of stability and longevity. By asking for an annual commitment from
you, we ensure both job security for our VAs and a consistent, high-quality service for you. Our competitors
might lure you with short-term deals, but their higher VA churn rates reflect the impermanence of such
agreements. With less than 10% turnover rate (5% from the Philippines and less than 15% for Central South
America), we source individuals who are not just talented but also looking for a long-term commitment.
Opt-Out and Cancellation Policy:
Our contract offers a 60-day opt-out provision. This means that if you wish to terminate our services after the
60-day period, a 30-day notice is required. For instance, if a decision to end the contract is made on day 90,
the contract would effectively conclude after 120 days (90 days plus the 30-day notice period).
Thank you for your trust and partnership. We look forward to a fruitful collaboration!
Warm Regards,
The Attorney Assistant Team
B – Virtual Assistant Performance Management
1. Training
Prior to Company placing a virtual assistant with Client, Company provides basic training to the virtual assistant. Company makes no warranties or representations regarding a virtual assistant’s work product and nothing in this Agreement should be read so as to create such warranty.
Client expressly acknowledges that it is Client’s sole responsibility to train the virtual assistant placed within its firm on firm specific tasks; including but not limited to, case management software, phone tree specific rules, document template programs, relevant stages of legal cases, drafting of documents, intake sales scripts that are practice area specific, and similar activities.
Effective Date:
Company: Attorney Assistant LLC
Client:
Party/Parties: Company & Client are referred to herein as a “Party” and, together, the “Parties.”
Pricing Table
How many VAs would you like to start with (you can always increase this in the future)?
*Must keep 2+ IAs staffed for at least 3 months to keep preferred rate
NEXT STEPS & ONBOARDING
A Note on Preferences: There’s no need to inform us about language preferences or specific tasks for your VA at this juncture. If these details aren’t finalized by the end of the sales process, they’ll be addressed and clarified during the Pre-Go Live call.
2.1 Term
The term of this Agreement shall begin on and end one (1) year thereafter.
2.2 Termination
2.3 Renewal
Attorney Assistant (hereafter referred to as “the Company”) agrees to provide virtual assistant (VA) services to the Client. The Virtual Assistant will work a standard 40-hour workweek and will be dedicated exclusively to the Client’s law firm.
3.1 Talent Sourcing and Placement
3.2 VA Management
3.3 Task Delegation
3.4 Performance Corrections
3.5 Removal and Replacement
3.6 Weekly VA Hours
3.7 VA Resignation
3.8 Work Hours
3.9 VA Holiday Schedule
3.10 VA Personal Leave
3.11 VA Payment & Billing
3.12 Contractual Relations
3.13 Contract Buy-Out
3.14 Non-Solicitation
4.1 Billing Cycle
4.2 Late Fees & Grace Period:
4.3 Credit Card or ACH Authorization:
4.4 Suspension & Reinstatement of Services
5.1 Onboarding
5.2 Training
5.3 Digital licenses and equipment
5.4 Physical equipment
5.5 Privacy & Security
5.6. Legal Malpractice Coverage
5.7 Communication & Feedback
6.1 Insurance
6.2 Indemnity Language
6.3 Waivers & Modifications
6.4 No Assignment
6.5 Mediation Without Waiver of Right to Sue
6.6 Severability
6.7 Jurisdiction & Governance
By signing below, both Parties acknowledge that they have read, understood, and agree to the terms laid out in this Agreement.
By:_____________________
Title:_______________________________
Date:______________________________
Attorney Assistant is a virtual assistant staffing company dedicated to helping law firms scale and succeed. Founded by CEO Ethen and COO James, our company offers a range of virtual assistant services to help law firms streamline their operations and increase their productivity.
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