Privacy Policy

Last updated: May 2026

Introduction

Attorney Assistant ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains what personal information we collect, how we collect it, how we use it, and the limited circumstances under which we share it when you visit our website (attorneyassistant.com) or use our services.

By using our website or services, you agree to the practices described in this Privacy Policy.

Information We Collect

Personal Information You Provide

We collect personal information that you voluntarily provide to us when you fill out a form, schedule a consultation, subscribe to communications, request resources, or otherwise interact with our website or team. This may include:

  • Your name (first and last)
  • Email address
  • Phone number (mobile and/or office)
  • Firm or company name, role, and professional details (such as practice area, firm size, lead volume, or operational metrics you choose to share in a self-assessment)
  • Mailing address (when you provide it)
  • Information you submit in free-text fields, such as questions, comments, or details about your firm's needs

SMS / Text Messaging Information

If you choose to opt in to receive text messages from us, we collect your mobile phone number and your SMS consent record (timestamp, opt-in source, and the message you consented to receive).

Information Collected Automatically

When you visit our website, we and our service providers automatically collect:

  • Browser type, version, and language
  • Operating system and device type
  • IP address and approximate geographic location (city/region level)
  • Pages visited, time spent on each page, and referring website
  • Cookies, pixel tags, and similar tracking technologies (see "Cookies & Tracking" below)

Information from Third-Party Sources

We may receive limited information about you from third parties such as analytics providers, advertising platforms (e.g., Meta, LinkedIn, Google), or referral partners. This information is used to measure the performance of our marketing and to improve your experience on our site.

How We Use Your Information

We use the information we collect to:

  • Provide, operate, and improve our services and website
  • Respond to your inquiries, schedule consultations, and provide customer support
  • Send you transactional messages (e.g., appointment reminders, account or service updates, follow-ups to a request you initiated)
  • Send you marketing and informational communications about our services, where permitted (you may opt out at any time)
  • Send you SMS messages if you have opted in (see "SMS / Text Messaging Communications" below)
  • Analyze website usage and improve content, performance, and user experience
  • Measure the effectiveness of our advertising and marketing campaigns
  • Prevent fraud, abuse, and security incidents, and enforce our terms
  • Comply with applicable laws, regulations, and legal process

How We Share Your Information

We do not sell your personal information. We share personal information only in the limited circumstances described below.

SMS Consent and Phone Numbers — Not Shared

We do not share, sell, rent, or otherwise disclose your SMS opt-in consent or your mobile phone number to any third parties or affiliates for their own marketing purposes. SMS consent and phone numbers collected for the purpose of SMS communications are used solely by Attorney Assistant to deliver the messages you have consented to receive.

The only exception is that we may transmit your mobile number to the SMS service providers and telecommunications carriers strictly as needed to deliver messages to you, and to comply with applicable laws. These providers are contractually prohibited from using your number or consent for any other purpose.

Service Providers

We share personal information with vendors and service providers that help us operate our business, including (without limitation): website hosting, CRM and email delivery, analytics, advertising measurement, scheduling, payment processing, and customer support tools. These providers are authorized to use your information only to perform services on our behalf.

Legal and Safety Disclosures

We may disclose personal information when we believe in good faith that disclosure is necessary to (a) comply with a legal obligation, subpoena, or government request; (b) protect and defend our rights or property; (c) prevent or investigate possible wrongdoing; (d) protect the personal safety of users or the public; or (e) protect against legal liability.

Business Transfers

If we are involved in a merger, acquisition, financing, reorganization, or sale of assets, personal information may be transferred as part of that transaction, subject to standard confidentiality protections.

With Your Consent

We may share personal information for any other purpose with your consent or at your direction.

SMS / Text Messaging Communications

If you consent to receive SMS from Attorney Assistant, you agree to receive transactional, conversational, and marketing SMS messages from us — including appointment reminders, account and service updates, replies to your inquiries, and informational or promotional messages about Attorney Assistant services.

Reply STOP to opt out at any time. Reply HELP for support. Message and data rates may apply. Messaging frequency may vary.

Carriers are not liable for delayed or undelivered messages. Visit https://attorneyassistant.com/privacy-policy to see our Privacy Policy and Terms and Conditions.

As stated in "SMS Consent and Phone Numbers — Not Shared" above, your SMS consent and mobile phone number are never shared with third parties or affiliates for marketing purposes.

Cookies & Tracking Technologies

We use cookies, pixels, and similar technologies to operate our website, remember your preferences, analyze site usage, and measure advertising. These include first-party cookies as well as third-party services such as Google Tag Manager / Google Analytics, Meta Pixel, LinkedIn Insight Tag, HubSpot, and PostHog. You can control cookies through your browser settings; disabling cookies may affect site functionality.

Data Security

We implement reasonable administrative, technical, and physical safeguards designed to protect your personal information against unauthorized access, alteration, disclosure, or destruction. No method of transmission over the Internet or electronic storage is 100% secure, however, and we cannot guarantee absolute security.

Data Retention

We retain personal information for as long as needed to provide our services, comply with our legal obligations, resolve disputes, and enforce our agreements. When information is no longer needed, we securely delete or anonymize it.

Your Rights and Choices

Depending on your location, you may have rights to access, correct, delete, or receive a copy of the personal information we hold about you, and to opt out of certain processing. To exercise these rights, email us at privacy@attorneyassistant.com.

Opting out of marketing: You can unsubscribe from marketing emails using the link in any marketing email, and you can opt out of SMS at any time by replying STOP to any message we send.

Children's Privacy

Our website and services are intended for business users and are not directed to children under 13. We do not knowingly collect personal information from children under 13. If you believe a child has provided us with personal information, please contact us so we can delete it.

Changes to This Policy

We may update this Privacy Policy from time to time. We will post the updated policy on this page and update the "Last updated" date above. Material changes will be communicated through a prominent notice on our website or by other appropriate means.

Contact Us

If you have questions, concerns, or requests regarding this Privacy Policy or your personal information, please contact us: