Virtual legal assistants for law firms, delivered two ways.
We recruit, vet, and train the person. You plug them into your team. It comes two ways: Staffline, a dedicated full-time virtual staff member for your firm only, and Frontline, a 24/7 live intake team that answers and signs cases.
Pick the model that fits your firm
Every capability we offer is delivered through Staffline, Frontline, or both, paired together for complete coverage.
Staffline
One person. Your firm only. Never shared.
A dedicated full-time virtual staff member, 40 hours a week, working in your systems. Sourced, vetted, and trained by us; embedded and directed by you; co-managed by both. Any role, not just intake: case work, records, admin, calendar, CRM.
Best for
- Firms that can't afford to hire or can't find good staff
- Teams drowning in records, liens, pleadings, and admin
- Firms that want headcount-quality work without the recruiting cycle
Frontline
Every call answered, live, 24/7. Trained to close.
A live intake team that answers every call, qualifies, signs cases on your behalf, and works an enforced follow-up cadence, nights and weekends included. Built for contingency-fee firms that can't afford to lose a single lead. $997/month.
Best for
- Firms losing leads to missed calls and slow follow-up
- Firms that need nights, weekends, and overflow coverage
- Firms that want cases signed on first contact
Most firms pair the two. Frontline signs the case, Staffline carries it. See how virtual legal assistants work →
Three capability tracks. One coordinated team.
Whether you start with Staffline, Frontline, or both, your firm gets coverage across every part of the operation that drains attorney time.
Reception, intake & follow-up
Every call answered, every lead qualified, every follow-up completed — including nights, weekends, and overflow.
Included
- Reception, inbound & outbound 24/7
- Overnight intake (nights & weekends)
- Qualifying & closing — CFA, flat fee, retainer
- 15-touch lead follow-up across 45 days
- Warm transfers & appointment setting
- Client engagement & check-ins
Records, liens & litigation paper
Records retrieved, liens reduced, pleadings drafted. Cases move because the paper moves.
Included
- Opening case files & letters of rep
- Medical record & bill retrieval
- Medical record summaries
- Bill balance & child support lien checks
- Lien reduction requests & negotiation
- Pleadings, interrogatories, formal demands
Learn more
Mail, data, calendars & CRM
The repeatable busywork that drags your team down — handled by people whose job is to handle it.
Included
- Mail sorting & labeling
- General admin & data mining
- Task training & SOP build-out
- Calendar & inbox management
- CRM hygiene & pipeline updates
- Custom workflows by request
Learn more
Most firms pair both services.
Frontline signs the case, Staffline carries it. Together, your firm gets end-to-end coverage from first call to final disbursement: one vendor, one relationship, one hiring bar.