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Our Story

Our Story

Built on a simple yet powerful idea: to revolutionize how law firms operate.

The Founding

Where it all began

Attorney Assistant was co-founded by Ethen Ostroff (CEO) and James DiBitetto (COO) in partnership with the legal digital marketing agency SMBTeam. The goal was to create a service that prioritizes clients' needs, ensures fair compensation, and provides opportunities for law firms and virtual assistants.

Our journey began with a deep understanding of the unique challenges law firms face. From managing administrative tasks to maintaining client communications, we saw that law firms needed specialized, reliable support.

Our Journey

From Idea to Impact

2021

Founded

Attorney Assistant launches with a vision to transform law firm operations.

2022

100 Firms

Crossed 100 law firms served across the United States.

2023

500+ Team

Grew to over 500 employees globally, serving firms nationwide.

2024

Intake 360

Launched Intake 360 — our comprehensive intake management platform.

Now

200+ Firms

Trusted by over 200 law firms with 521+ employees worldwide.

Our Mission

Positively impact as many people as possible

Our mission is simple: to positively impact as many people as possible. We diagnose the operational failures that hold law firms back — broken intake, inconsistent follow-up, admin overload — and build co-managed solutions around each firm so it gets exactly what it needs to grow.

200+

Law Firms

521+

Employees

60%

Cost Savings

24/7

Coverage

Our Values

The principles that guide us

We treat people right.

We earn trust by delivering exceptional, reliable service.

We solve for our clients.

We go the extra mile to find solutions to problems.

We are deliberate yet innovative.

Delegation, documentation, duplication, and automation are keys to success.

We thrive in diversity.

Our foundation is built on a diverse background.

We deliver.

We are committed to delivering high-quality people and services.

Leadership

Meet the founders

Ethen Ostroff

Ethen Ostroff

CEO & Founder

CEO of Ethen Ostroff Law. Licensed in Pennsylvania, Ethen fights for the hurt and vulnerable. His mission: co-counsel and represent over 1 million plaintiffs and staff over 1 million people.

James DiBitetto

James DiBitetto

COO & Co-Founder

Data expert with 7+ years in the pharmaceutical industry. James brings expertise in leading international teams and a passion for operational excellence.

Watch

Our Story in Their Words

Video: Attorney Assistant Story

Join Our Mission

Discover how Attorney Assistant can help your firm reach its full potential.