We're Hiring · Remote

JD Legal Intake & Administrative Assistant (Family Law Experience Required)

Support client intake, consultation scheduling, and case management for a New Jersey-based family law firm, as part of Attorney Assistant's growing remote team.

About this role View full description

JD Legal Intake & Administrative Assistant (Family Law Experience Required) – Attorney Assistant | Remote

Philippines (Remote)

About the Company

At Attorney Assistant, we help law firms manage the work that keeps cases moving and clients supported, including intake, follow-up, administration, legal support, and operations.

Through Staffline and Frontline, formerly known as Intake360, we provide dedicated staffing and 24/7 live intake support for U.S.-based law firms. Our team helps firms respond faster, stay organized, and build reliable support systems around their daily work.

We're growing our remote team and looking for reliable, skilled professionals who want to build long-term careers supporting law firms.

Overview

We are looking for a detail-oriented and organized Legal Intake & Administrative Assistant with prior family law experience to support a New Jersey-based family law firm.

This role involves client intake, consultation scheduling, case management support, document organization, and administrative follow-ups. The Legal Intake & Administrative Assistant will help maintain accurate client records, coordinate with attorneys and staff, and ensure daily administrative tasks are completed efficiently.

Prior professional experience supporting family law matters is required.

Key Responsibilities

  • Answer overflow calls and assist new and existing clients
  • Conduct client intake, conflict checks, and schedule consultations
  • Enter and maintain accurate client and case information in LEAP
  • Organize client files, documents, and emails
  • Follow up on missing client information and documentation
  • Send new-client packets and update returned information
  • Assist with file cleanup, archiving, and case tracking
  • Communicate with attorneys and staff through Microsoft Teams
  • Recognize urgent client concerns and escalate them appropriately

Required Skills and Experience

  • Prior professional experience supporting family law matters, such as divorce, child custody, child support, alimony, or related proceedings
  • Strong English verbal and written communication skills
  • Experience handling client inquiries, administrative tasks, documentation, and follow-ups
  • Strong organizational skills and attention to detail, particularly when managing multiple client files and tasks
  • Ability to handle confidential and sensitive client information professionally
  • Proficiency in scheduling, email correspondence, document management, and general administrative processes
  • Ability to work independently, prioritize responsibilities, and meet deadlines
  • Comfortable communicating with clients, attorneys, and other team members in a remote environment

Preferred Qualifications

  • Previous experience working as a Legal Assistant, Paralegal, Legal Secretary, Intake Specialist, or in a similar legal support role
  • Experience supporting a U.S.-based law firm or U.S. legal professionals
  • Experience handling legal intake, conflict checks, and case management workflows

Schedule and Benefits

  • Full-time remote opportunity based in the Philippines
  • Monday–Friday, 9:00 AM–5:00 PM Eastern Time, with a 30-minute paid lunch break
  • English-only role
  • PTO, referral incentives, and bonuses where applicable
  • Must have a reliable laptop or desktop computer, stable internet connection, and a quiet, professional remote work setup
Step 1 of 5 Screening Questions

If our Recruitment Team assesses your skills and determines you're a better fit for a different role, we will move you to be considered for the better-fitting role. There is no need to apply for multiple roles.

Screening Questions

A few quick questions before we begin.

Do you have experience in Family Law? *

Personal Information

Let's start with your basic information.

Start typing to search.

Only one entry is allowed.

If you do not have a WhatsApp number, please set one up and ensure that it's active and that you accept invitations to group chats from our team when necessary. Please provide your WhatsApp number below and include your area code. Example: +16101234567

What languages are you fluent in? *

Select all that apply.

Availability

Tell us about your availability.

Are you available to work full-time (at least 40 hours per week)? *
Are you available to work part-time?
Pay rates are disclosed in the job description on this page and the careers page. Do you acknowledge that you have reviewed this pay rate and it works for you? *

Experience, Requirements, Tools

In this section, we want to know about your experience and tool proficiency.

IMPORTANT:

If you are invited for an interview, you will be required to provide specifications for your computer through live screenshare to include operating system, memory, internet speed, and processor.

Operating system needs to be at least macOS 11 or Windows 10 latest version or equivalent, no Pentium computers are allowed — should be at least i3 version or above, RAM must be at least 8 GB, and internet download speed minimum must be 50 Mbps and upload speed must be 20 Mbps.

Select the tools in which you are proficient. *

Select all acceptable answers.

Use the provided Canva template to update your resume. Modify the information accordingly and send it back once completed. Be sure your resume/CV includes dates of employment at each job, detailed description or list of responsibilities for each job, and other experience or skills you would like to highlight. If you do not add this information, we will not move forward with considering your application. PDF, DOC, or DOCX only. Max 10 MB.

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PDF, DOC, or DOCX only — up to 10 MB

This ID card is intended solely for identification purposes and should not be used for any other transactions or representations. PDF, document, or image. Max 10 MB.

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PDF, DOC, JPG, PNG up to 10 MB

Introduction Video

Record and submit a short introduction video.

Record an Introduction Video *

There are two options for submitting your intro video: Loom or Google Drive link.

Click on this link Free screen recorder for Mac and PC | Loom to sign up for a FREE account to record a 1–2 minute introduction video using the Attorney Assistant background provided below.

If you choose not to use Loom, you may submit your video as a Google Drive link. Before submitting, set the link's sharing so that anyone with the link can view it — in Google Drive, click Share, then under General access choose "Anyone with the link."

Click on these links for great examples of an intro video for your reference: Sample Video 1 · Sample Video 2

Here's what our team looks for in a GREAT video:

  • Brief discussion of your RELEVANT work experience and what you bring to the role.
  • Length of video is 1–2 minutes.
  • Great lighting and a clear picture.
  • Quiet, distraction-free environment.
  • Minimal background noise. Use a noise cancellation tool such as Krisp to assist.
  • DRESSED TO IMPRESS in professional attire.

Our team will request you to redo your video if:

  • The information you discuss is irrelevant or too personal.
  • The video is over 2 minutes long.
  • The background isn't professional, solid, blurred, or the AA background provided.
  • The picture and sound are not clear.
  • There are people or distractions in the background.
  • Your attire isn't professional (ex: tank top, old t-shirt, etc).

Please review your video before submission. You must add your recorded video link in the space below to be considered by our recruitment team. If your video doesn't meet our standards, you will be asked to redo it which could prolong your time awaiting placement.

Attorney Assistant virtual background for your video

Use this image as your virtual background when recording your video.

Paste your Loom or Google Drive share link.

Important — make your link viewable by anyone: your link must be set so anyone with the link can view it (Google Drive: Share → General access → "Anyone with the link"; Loom: Share → anyone with the link can view). If our team has to request access to open your video, the review of your application will be delayed.