Independent Industry Data

Where does your firm rank?

The 2026 Law Firm Operations Benchmark. 15 metrics. 7 operational pillars. Your firm scored against the field.

Example: voicemail rate

Top quartileMedianBottom quartile
Step 1 of 2

Five questions. Ninety seconds.

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Practice Area *

Select all that apply.

Percentage of business-hour calls that hit voicemail.

15%

Average medical records turnaround. Skip if not PI/mass tort.

60 days
Your Scorecard

Here's where your firm lands.

2 of 15 benchmark metrics shown. The rest are in the full report.

You just saw 2 of your firm's 15 benchmark scores.

The full 2026 Law Firm Operations Benchmark Report includes all 15 metrics, the 4-stage maturity model, and the top performer playbook.

Step 2 of 2

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The full benchmark, your scorecard data, and the top performer playbook.

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While you're here, book your Operations Review and we'll walk through your scorecard together.

A glimpse inside the report

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