At some point in your life, you wished for that extra pair of eyes and hands with a legal mind to get things off your plate. Fret not! That is exactly what virtual assistants are for. What you are not aware of is that they bring so much more to the table than meets the eye. You may ask, how do we manage them? It’s simple; we give them creative freedom along with benchmarks and guidelines to follow. This may be a bold move for some people but trust us when we say it works!
Ethen, our CEO, is a result-oriented person. He prioritizes his employees’ well-being, which is why he does not push them into roles they are not comfortable with. He believes in creating the right environment to foster growth. It’s not a walk in the park to manage 380 virtual assistants all over the world, especially in a demanding and fast-paced environment like law firms. By placing the right team members in the appropriate roles, we have been able to scale our business while maintaining the integrity of practicing what we preach: making a positive impact on people’s lives.
Law firms are experiencing challenges in managing their virtual assistants, and that is not something to be ashamed of. The usual issues come in the form of confidentiality, legal regulations, and complex tasks that require a specific niche. We stand by the thought that, with the right approach, your virtual assistant can be your greatest asset in freeing up your time to focus on core legal work and client-facing tasks. Picture this: you have someone to manage your calendar, organize client files, and do legal research. These tedious and repetitive tasks are prone to burnout, which is why it is important to recognize and reward hard work with incentives to keep morale high. It would pay off, as this would increase productivity, make clients happier, and optimize workflow in your firm.
To be successful in managing a virtual assistant in your law firm, you need a multipronged approach where you prioritize clear communication, strategically delegate tasks, and make use of bleeding-edge technology to ensure everything is above standard. Remember, the return on investment with training and building a collaborative relationship with a virtual assistant is of great amount. As your virtual assistant gets better at their job, they become an indispensable member of your team.
