One person. Your firm only. Never shared.
Staffline is a dedicated full-time virtual staff member for your firm: 40 hours a week, working in your systems. Sourced, vetted, and trained by us. Embedded and directed by you. Co-managed by both. They learn your matters, your people, and your process, and take on the case work, records, admin, and inbox load your attorneys should never touch.
Not a freelancer. Not a temp. Co-managed, not handed off.
Most virtual assistant services hand you a contractor and walk away. With Staffline, we hire selectively, train on the fundamentals, QA the work, and help own performance. You direct the day-to-day and train on your own processes. If a staff member underperforms, that is our problem to fix, not another hiring cycle for you. Measured on performance, not hours logged.
The honest part: you still onboard your Staffline hire like any new hire. We remove the recruiting cycle and the turnover risk, not the first 30 to 60 days of teaching them how your firm does things. Firms that treat it like welcoming a new employee win.
Trained on your systems
Filevine, Litify, Clio, MyCase, SmartAdvocate — your assistant works inside your CMS.
Backed up during PTO
Coverage doesn't disappear when one person takes a vacation. The model carries through.
Managed, not just placed
Performance reviewed, work QA'd, growth managed by legal ops — not by you.
Any role, not just intake.
Case managers, records and bill retrieval, lien reduction, file opening, calendar and inbox, CRM hygiene. Every practice area. Lawyers lose about 5 hours of every 8-hour day to work that isn't billable (Clio 2025 Legal Trends Report). Staffline takes that work, scoped to the role you need.
Case file opening & LORs
Medical record retrieval
Lien checks & reductions
Pleadings & discovery drafting
Calendar & deadline management
Email & inbox triage
CRM hygiene & data entry
Custom workflows by request
See the full capability tracks: Intake, Case & Matter, Admin & Back Office.
From scope to seamless integration
Role scoping
We map the work, hours, and skills your role requires.
Match & onboarding
We place a vetted, trained hire; you onboard them on your systems and preferences like any new employee.
Integration
Your Staffline hire works inside your case management system, full time, for your firm only.
Co-management
We QA the work, coach, and help own performance. You direct the day-to-day.
We rescue law firms from chaos with our elite teams + AI solutions.
A team member, plus the operation behind them.
Dedicated team member
A single point of contact who learns your firm.
Legal ops management
Managed by people saturated in legal operations.
Works in your CMS
Filevine, Litify, Clio, MyCase, SmartAdvocate, or yours.
Backup & coverage
PTO and sick days don't leave your firm uncovered.
Performance reporting
Measured on performance and outcomes, not hours logged.
Scales with you
Add hours, add roles, add coverage — without recruiting.
Pair with Frontline for end-to-end coverage
Staffline carries the caseload, and Frontline signs the cases that feed it. Together they cover your firm from the first call through final disbursement: one vendor, one relationship, one hiring bar. Our team will scope the right mix on a discovery call.
Build Your Custom Solution