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Case & Matter Support

Litigation Support That Keeps Cases Moving.

Open files, send LORs, draft pleadings, manage discovery, and chase deadlines. Your attorneys focus on the law — we handle the paper that makes a case move.

The Problem

Drafting work piles up. Cases stall behind it.

New cases sit unopened for days. LORs go out a week late. Discovery responses pile up against deadline. Demand packages don't get drafted because the paralegal who'd write them is buried in records requests.

The work isn't hard. It's relentless — and the firm's growth ceiling is the team's drafting bandwidth.

Where firms get stuck

  • New signed cases sitting unopened for a week or more
  • Demands going out months after they should have
  • Discovery responses written under last-minute pressure
  • Attorneys drafting routine paper instead of negotiating cases
What We Handle

From file open to formal demand

Drafting and matter support — done from your firm's templates, queued for attorney review.

Opening Case Files

New cases opened in your case management system within hours of signing — fully populated, properly coded, ready to work.

Letters of Representation

LORs drafted, sent, and tracked to every adjuster, insurer, and provider on day one of representation.

Pleadings & Motions

Complaints, motions, responses, and routine filings drafted from your firm's templates and attorney direction.

Discovery Responses

Interrogatories, requests for production, and requests for admission — drafted, organized, and ready for attorney review.

Formal Demand Letters

Demand packages assembled with chronology, exhibits, and supporting documentation — ready for negotiation.

Deadline & Calendar Tracking

Statute, court, and discovery deadlines tracked across every active matter so nothing slips.

How It Works

From template integration to attorney sign-off

1

Template integration

Your firm's pleadings, LORs, and demand templates loaded into our workflow.

2

Matter intake

New cases opened and LORs sent same-day after signing.

3

Drafting cadence

Pleadings, discovery, and demands drafted on your firm's schedule.

4

Attorney review

Everything queued for attorney sign-off — never sent without you.

Outcomes

What changes for your firm

Cases move faster

Files open same-day. LORs send same-day. Demands go out when the file is ready — not when the team finally has bandwidth.

Attorneys back on negotiation

Routine drafting comes off your attorneys' desks. They use their hours on the work only they can do.

Higher case throughput

Your firm's drafting bandwidth stops being the ceiling on caseload. Growth doesn't require new hires.

FAQ

Common questions

Do your assistants draft pleadings from scratch?

We draft from your firm's templates with attorney direction on the substance. Attorneys review and sign everything before it leaves the firm — we accelerate the drafting, never replace attorney judgment.

What practice areas do you support?

We're built for contingency-fee firms — personal injury, mass tort, and similar. Our drafting workflows are tuned to PI matters, but Impact Assistants can be trained on your firm's specific practice areas and templates.

How do you handle confidentiality and conflicts?

Every Impact Assistant signs strict confidentiality agreements and works inside your case management system. Conflict checks run on every new matter before intake.

Can you track court deadlines and statutes?

Yes. Deadline tracking is part of standard litigation support — court dates, statute of limitations, discovery cutoffs, and response windows all live in your firm's calendar with redundant tracking on our side.

Which product handles this work?

Litigation support is dedicated case work — delivered through Impact Assistants. Intake 360 handles intake and reception, not pleadings or discovery drafting.

Stop Letting the Drafting Pile Slow Your Firm Down.

See how a dedicated case-support team moves files faster — without adding internal headcount.